Returns & Exchanges
At The Spirited Horse, we are committed to providing high-quality equestrian gear that meets your performance needs. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure items are in original, unused condition with all tags attached and original packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely pack your gear and attach the prepaid shipping label provided via email, then drop it off at any authorized courier location.
Receive Refund
Once our warehouse inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing